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Time Communication Solutions Ltd
1 Newmarket Mews
Castle Gate, Stanley
Wakefield WF3 4AL
Tel: +44 (0)113 205 9640
 
   
   
 
 
PC Based System Management  - computer telephony integration


System Management Software (AIMS)
manages the Ascotel IntelliGate IP PBX telephone system irrespective of time or location. Planning and configuration can be carried out locally or remotely by a telecom specialist and downloaded via the ISDN network. This allows the design of a system configuration that is seamless and cost-effective right from the outset.

Using the AIMS Client version allows the system user or administrator to make system changes on site from a Windows PC or NT 4.0 workstation to meet the changing demands and requirements of the business. This can include:

  • Changes to system-wide speed dial numbers and names
  • Programming of Extension name displays
  • Programming of individual telephone function and memory keys
  • Programming of Direct Dial In (DDI) numbers

Once changes have been made, the AIMS Client software even incorporates the facility to print new telephone handset labels. These labels can be inserted in the panel window on each telephone and are unique to the features that each user has set up for their own handset. This ensures that everyone knows what the programmable buttons on their phone actually do and keeps the apearance of the phone neat & tidy. AIMS even allows the System Manager to "Lock" certain programmable keys so individual users cannot alter them.

All Ascotel IntelliGate telephone systems include an onboard ethernet port to connect directly to your local area network (LAN) to allow any network PC to directly access the system configuration programme via AIMS

System Support

Remote access allows the system to be easily reconfigured and upgraded from the support desk of your Aastra Authorised Service Centre. This allows for more in depth reconfigurations and system maintenance to be carried out quickly without interrupting the system operation. This ensures that the Ascotel system is able to provide complete flexibility and freedom to cater for all of the changes to your business as and when they occur.

Disaster Recovery AIMS acts as a complete system back-up, even all terminal data is stored, so in the unlikely event of a problem the user or our Service Centre can restore your system programming in minutes.


 
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