Blog.
News and views about the telecoms industry to help you keep abreast of changes and what they mean for you.
Christmas Office Hours – remember to plan ahead for your telephone system!
It's that time of year again - Christmas! It comes around every year yet many people leave it to the last minute to plan ahead, especially when it comes to out-of-hours programming for their telephone system. Top planning tips for your telephone system at...
Is hybrid working right for your company
What is Hybrid Working? The Covid pandemic forced many companies to switch their operations from office based to hybrid or fully remote working very quickly. As we have moved away from the different lockdown measures put in place by the government and slowly returned...
Beware Scam calls to your Mobile Phone!
Beware Scam calls to your Mobile Phone! If you receive a missed call on your mobile phone from a number you don't recognise, think twice before calling it back. That's because there's a chance if you do ring back, you'll fall victim to a scam which could leave you out...
A Traditional Desk Handset or a Cloud Softphone?
Introduction In the ever-developing landscape of telecommunications, softphones in the cloud have emerged as a necessary addition for businesses. These software-based phone extensions offer flexibility, scalability, and cost-effectiveness. However, despite their...
Why less than 30% of UK businesses have migrated their telephony to ‘The Cloud’
The slow adoption rate among UK businesses to migrate their telephony to ‘The Cloud’ Introduction: In an increasingly digital world, where cloud-based technologies are transforming industries and reshaping business operations, it is surprising to learn that less than...
Experts – who needs them?
Have we truly had enough of experts? As part of the Brexit referendum debate, Cabinet Minister Michael Gove famously declared the much quoted soundbite ‘I think the people of this country have had enough of experts..’ It was designed to strike a chord in the populist...
Here are top ten security tips for Cloud Telephony:
In this blog, we’re looking at our top ten security tips for Cloud Telephony: 1 - Choose a Secure Cloud Provider for your VoIP / SiP phone lines: Ensure that your cloud provider has a robust security framework and provides features such as data encryption, secure...
New Technology is Everywhere – Embrace the Cloud!
Yet another year… Well, we are nearly at the halfway stage of another year once more – where does the time go hey? With the weather slowly (but surely) warming up and thankfully the cost of living (at the time of writing this!) gradually stabilising, it’s...
Top Ten Tips on recording cloud telephone calls – plus one extra…… read to the end!
Cloud telephony has revolutionised the way businesses communicate with their customers. With its ability to offer seamless communication, cost-effectiveness, and scalability, it has become a popular choice for businesses of all sizes. One of the most useful features...
The things you need to know about your telecoms contract renewal… and 2025
Changes are a switching.. We all need to be aware (although some surveys do reveal that a substantial proportion of us still aren’t!) that the way we communicate is modernising rapidly. As we move towards new, more robust technology, it makes change somewhat of an...
Everything you need to know about the 2025 Big Switch Off
What is the ‘Big Switch Off’? They were fairly low-key announcements considering their huge historical significance, but in 2015 and 2017 BT announced their intention to completely ‘switch off’ two of their traditional phone networks the moment Big Ben ushers...
Is VoIP a Replacement for ISDN?
One of the questions we regularly get asked in meetings with clients, or when discussing telecoms, is “do you offer VoIP?” Whilst the answer is yes, the general reason behind asking the question seems to be because it is a current buzzword – and because of the common...