Blog.
News and views about the telecoms industry to help you keep abreast of changes and what they mean for you.
Is VoIP a Replacement for ISDN?
One of the questions we regularly get asked in meetings with clients, or when discussing telecoms, is “do you offer VoIP?” Whilst the answer is yes, the general reason behind asking the question seems to be because it is a current buzzword – and because of the common...
8 Top Tips to make best use of an auto-attendant
When used well, an auto attendant (AA) can be a great tool to direct callers to the best person to help quickly and efficiently. An auto attendant can make a company appear much larger than it is, and can save on staffing costs as it can help out a receptionist to...
The Rise of Video Conferencing
Since Video Conferencing is a recent addition to the technology we're using post Covid, I thought that I would dig into it a little more to investigate the pros and cons of this new technology! Video Conferencing is simply the use of telecommunication...
It’s our 22nd Birthday!
When we started ‘Time Communications’ in 2001,we were focused on changing analogue lines to the new, Digital ISDN technology. Since 2017 we have been concentrating on migrating our clients away from Digital ISDN to Cloud based telephony and we are now entering the...
Office 135 DECT cordless handsets: important announcement!
We have recently learnt that Mitel will be ceasing the manufacture of the ‘Office 135’ DECT Handsets with immediate effect.As such these are no longer available and whilst will still be supported by us with regards to programming etc. we will be unable to replace them...
Is it worth investing in a ups?
Talking about UPS (Uninterruptible Power Supply) units may not be the most exciting topic, but it may turn out that they come in quite handy, especially during the Winter – better to plan well in advance For those who don’t know what a UPS is, it’s a unit that...
Faxing – is it still relevant?
With all digital telephony gradually moving across to the Cloud and this needs to have been completed by the end of 2025, one subject that is thought less about is the fax machine.Whilst many businesses we meet do not have a fax machine at all, there are some...
why ‘time’ is one of the most important ingredients
Time Communications was founded back in 2001. In the 20+ years that I’ve been giving advice to organisations looking for help with their telecoms, the one re-occurring theme I’ve found is that a huge percentage of people leave it far too late to plan a structured,...
Financial advisers and call recording
In our industry, as each year goes by it is more and more common for companies to ask about call recording solutions so that they can always go back to a historical call for any reason. One sector that always asks the question and often does go ahead with call...
Five tips to improve security on your phone system
After the issues experienced by the NHS this year and many others around the globe, I have already seen floods of posts giving advice on improving network security with a view to IT. So, with a higher percentage of voice now being carried across internet lines it...
Communication tips for schools (part 1)
Communication Tips for Schools [part 1]Effective School Communication Tips – [from 2 different communication specialists]IntroductionAfter meeting at the BizEd Wakefield event earlier this year and speaking at length about how many schools faced similar issues when it...
Communication tips for schools (part 2)
Effective School Communication Tips – [from two different communication specialists]Following on from our previous article where we went over our top tips on effective communication within schools (check out the past blogs for more information on this), we’re back to...