Help & Support

At Time Communications we are committed to providing the best possible ongoing service to our clients and building a strong, long-term relationship, working together with you as your business needs change.

How We Help You

Not only do we offer a comprehensive service support plan, but we also provide remote diagnostic support along with remote programming.

Our standard service provides support from Monday to Friday between the hours of 9am and 5pm.

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    New Technology

    New technology can often mean getting used to new hardware, processes and features. We have a base of training videos that can easily be viewed and downloaded on this website helping our clients to get the most benefit from their investment.

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    Team Viewer

    If the support team has requested you to download TeamViewer, this can be done either on the ‘contact us’ page or by using this link.

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    Get In Touch

    If you need to make any programming changes, report that something’s not quite right or should you have any questions, please go to the 'contact us' page and follow the instructions.

Monthly Support

We provide our clients with a fixed term, fixed price, monthly agreement that covers all the maintenance support (including parts and labour), ongoing programming support, help and advice. We can include the rental of SiP Trunks (phone lines) and include call charges too – all within this one fixed price.

What We Do

Engineer Support

We have communications and IT technical support engineers, all directly employed by Time Communications.

Get in Touch

We're here to help you and your business reach it's full potential. Move to the Cloud with Us...

Get in Touch