Help & SupportAt Time Communications we are committed to providing the best possible ongoing service to our clients and building a strong, long-term relationship, working together with you as your business needs change.
How We Help You
Not only do we offer a comprehensive service support plan, but we also provide remote diagnostic support along with remote programming.
Our standard service provides support from Monday to Friday between the hours of 9am and 5pm.
New technology can often mean getting used to new hardware, processes and features. We have a base of training videos that can easily be viewed and downloaded on this website helping our clients to get the most benefit from their investment.
If the support team has requested you to download TeamViewer, this can be done either on the ‘contact us’ page or by using this link.
Get In Touch
If you need to make any programming changes, report that something’s not quite right or should you have any questions, please go to the 'contact us' page and follow the instructions.
We provide our clients with a fixed term, fixed price, monthly agreement that covers all the maintenance support (including parts and labour), ongoing programming support, help and advice. We can include the rental of SiP Trunks (phone lines) and include call charges too – all within this one fixed price.What We Do
We have communications and IT technical support engineers, all directly employed by Time Communications.Get in Touch
We're here to help you and your business reach it's full potential. Move to the Cloud with Us...Get in Touch
We were recently recommended Time Communications when wanting to change/upgrade our telephone system in a large Primary School. From the first interaction they have been fantastic. Extremely knowledgeable, extremely efficient, had some good advice on getting us set up quickly and then had us up and running in no time! Would highly recommend.
Both Nick and Sam did a great job and we very grateful that they managed to find a route up to the upstairs room, whilst cabling.
People were very impressed with the installation and how tidy they left the place.
From the initial enquiry through to the final installation, everything was delivered in a professional manner on time and with a very cost effective solution.
1st class service from Time Communications and especially Tom.
Everything I asked him to do, was done quickly and exactly how we needed it.
Thank you Tom!
Time Communications have provided our phones and internet services for the past 8 months. They are a pleasure to deal with and always happy to chat through any issues, even when we’ve caused them ourselves! When requested to make any changes they act promptly and efficiently. I feel the services we receive from Time are excellent value for money. The whole team have excellent customer service skills and I wouldn’t hesitate to recommend them to others.
Time Communications have supported our telecoms for over 5 years. Time provide great value line & call costs, our phone system provides the flexibility that we need for our growing business and the team at Time are responsive whenever we need any changes making – highly recommend!
Time have looked after our phones for many years now and they have always provided a professional and efficient service. Their staff are always on hand to help out, with any problem big or small and always seem to find a fix. We would not hesitate to recommend them.
What a fantastic service we have had from Time – a completely new system was required as part of the office relocation . From the advice and planning by Jeff and the implementation by the whole team it was faultless and stress free. There has been no disruption to our business and we look forward to enjoying the benefits of the new system . We cannot thank you enough!