How disruptive to business is moving to cloud telephony?

Like some other business leaders, you might be holding back from moving your telephony to the cloud, because you perceive that the transfer process will be disruptive.

To counter that suggestion, and to put you at ease, we’ve produced a guide illustrating the simplicity and speed of moving to the Cloud.

You probably already understand the business benefits of transitioning to the Cloud.

The key advantage is that cloud-based telephony will save you money as your calls are managed across the internet, which means that you dramatically reduce costs on phone line rental and PBX switchboard hardware.

So, capital investments in – and repayment for – hardware is replaced by a low-cost fee per user for cloud-based telephony. And there are no expensive hardware maintenance costs.

Cloud-based telephony is a more flexible and versatile phone system than a traditional hard-wired PBX set-up. In addition to equipment and call cost savings, the key benefits of cloud-based telephony are location freedom, scalability, reliability and easy configuration.

Your business can also benefit from the extra features provided by cloud-based telecoms, such as team messaging, call forwarding, call recording, call attendant, plus voicemail to email transcribing.

At Time Communications we have considerable proven experience in helping companies of all sizes transition to VoIP (Voice over Internet Protocol.) Our aim is to reduce transfer downtime to near zero, and we do this by working closely with you on a transition plan.

So, with the benefits of cloud-based telephony briefly re-iterated, here’s our five-point guide to preparing for transition to cloud-based telecommunications.

Tip 1: Work with an experienced partner

Experience always counts, and this is especially true with telecommunications, where your telephony system is your key link with customers and suppliers. Our role is to hand hold you through the planning process, to ensure a seamless transfer.

Tip 2: Pick the right network

Your telecoms partner should be able to pick the right network for you, based on your call requirements, the best rated packages and VoIP quality. It’s important to plan carefully for internet-based voice calls, so be sure to select a partner who can help you do this.

Tip 3: Have your new equipment and system ready

Readiness is important in a telecoms transfer, and it’s critical to have all aspects of your new equipment delivered, tested and ready for switch over.

This includes your new service provider and numbers. VoIP demands much less equipment than a PBX system but an experienced provider will understand the demands of your business and will leave nothing to chance.

Tip 4: Understand the transfer process

Whilst transferring your phone system will seem overwhelming, be assured by the fact that experienced partners understand the transfer process in detail and can help you prepare for every aspect of this.

Again, readiness is key, and an experienced capable provider will work hard on your behalf with your network to ensure a seamless transition.

Tip 5: Get help with your transfer plan

However tempting it is to try a DIY phone system transfer, our advice is always to leave it to the experts. We respect your insight and expertise in your business, and similarly, we have expertise in ours.

A solid plan will include robust pre-transfer lead times, preparation protocols and testing, enabling you to be confident that your transfer to cloud-based technology will be smooth and disruption-free.

If you would like to learn more about moving your business over to cloud telephony, Time Communications would be happy to talk you through the options available to you. Contact our expert team on 0113 2059640, you can request a callback on our home page, email at [email protected] or message us here.

 

 

We're here to help you and your business reach it's full potential. Move to the Cloud with Us...

Get in Touch